Some users were unhappy with their Surface Book and Surface Pro 4 devices, which drew attention this week due to significant battery drains while devices were sleeping or in standby mode. WinBeta reports biometric authentication system Windows Hello could be behind the problem, so those affected should disable this feature until Microsoft delivers a fix.
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Other customers had a different reason to be grumpy this week. Microsoft announced Nov. 2 it plans to eliminate "unlimited" storage for Office 365 consumer subscribers and cut back both free and paid OneDrive storage due to user abuse.
Why the crackdown on cloud? Some account holders took advantage of the unlimited storage to back up multiple PCs and entire collections of movies and DVR recordings. For some users, storage exceeded 75TB per account holder -- 14,000 times the average.
Enterprise customers learned this week of Microsoft's plans to terminate sales of PCs running Windows 7 Professional, Windows 8, and Windows 8.1. As of Oct. 31, 2016, PC manufacturers must stop installing Windows 7 Pro and Windows 8.1. Sales of Windows 8 will end June 30, 2016.
After Microsoft's deadline, businesses participating in the Volume Licensing program can leverage their Software Assurance or downgrade rights to switch from Windows 10 to Windows 7 if they prefer. It should be noted the extended support for Windows 7 Pro will continue through Jan. 14, 2020.
The update indicates Microsoft's confidence in the growth of Windows 10, which could prove troublesome given a recent report from Laptop. In writing its Tech Support Showdown, the publication's researchers discovered phone support employees from Dell and HP discourage users from upgrading to Windows 10 and don't understand key OS features.
In other business news, Microsoft this week confirmed a partnership with Red Hat that will simplify the process for businesses to deploy Red Hat's open source software on Microsoft Azure. The partnership is historic for the two longtime competitors.
As part of the agreement, Red Hat Linux will become the "preferred choice" for enterprise Linux workloads on the IaaS platform. Microsoft will join Red Hat's cloud and service-provider partner program, and the two will offer an on-demand, pay-as-you-go license model for Red Hat products on Azure.
Microsoft has announced it's changing its approach to customer service in Dynamics CRM 2016. New capabilities will include Azure Machine Learning to give employees up-to-date information, and customer surveys to record feedback via Microsoft Social. News on mobility and intelligence in Dynamics CRM 2016 will arrive in coming weeks.
Redmond continued its mobile-focused acquisition spree with the purchase of Mobile Data Labs, the company behind the MileIQ mobile app. The MileIQ team will continue to develop mobile productivity solutions while integrating insights from Office 365 and Office Graph, as reported in a Microsoft blog.
In Windows 10 updates, Microsoft this week released preview build 10586 to the Fast ring of Windows Insiders. Gabe Aul, vice president for Engineering Systems in the Windows and Devices Group, said this build is more focused on bug fixes and general improvements in a blog post on the news.
Build 10586 includes the following fixes:
- Tab previews in Microsoft Edge will no longer appear black
- Pressing the power button on the Surface Pro 3 will put the device to sleep, not shut it down
- Audio will continue playing at normal volume after Action Center notifications appear
- Windows will remember how you previously logged in and prompt you in the same way
- More reliable downloads of apps and games from Windows Store
- Skype messages and contacts will disappear when upgrading between Insider preview builds. Work around this by going to "C:\Users\<USERNAME>\AppData\Local\Packages\Microsoft.Messaging_8wekyb3d8bbwe\LocalCache" in File Explorer, deleting or renaming the "PrivateTransportId" file, and signing out of Skype. Log in and it should work.
- Insider Hub might disappear after upgrading to Build 10586. Get it back by going to Settings > System > Apps & Features, select "Manage optional features," choose "Add a feature," and add Insider Hub.